Our training program is aimed at developing a community of certified professionals, and providing organizations with the opportunity to ensure their staff is fully trained and proficient in the implementation of ICT products. Whether you prefer the flexibility of self-paced online training or the structure and interaction of an instructor-led classroom course, there’s an option to suit you.

We have a variety of courses and certifications available. If you’ve signed up on our website already, just click the links below to get started. If you haven’t yet signed up, register now to get started.

With a much greater focus on real-world scenarios, our facilitated courses allow technicians to get their hands on the product and become confident in installing and maintaining ICT systems.

Certification
Certification provides your organization with recognition of your skills and knowledge. It also gives our users peace of mind in the knowledge that ICT qualified professionals are responsible for the installation, implementation, management, and administration of ICT products.
There are three certification levels available: Installer, Integrator, and Administrator.

Once all modules for a course have been completed and the corresponding online exams have been passed, the final step to gaining certification is a supervised exam. Exams are carried out at an ICT-approved facility with a minimum pass rate of 80% required to achieve certification. A practice assessment is available online so technicians can make sure they’re prepared before sitting the final exam.

Maintaining Certification
Technicians must maintain certification to ensure their skills and knowledge remain current. Certified Installers are required to undertake an annual exam to remain current. Certified Integrators and Certified Administrators must undertake a three-day course every two years.

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